PerkasaVita editorial desk
Contact the PerkasaVita Editorial Team
Questions, corrections, or partnership enquiries can go through the form on this page or the contact details below. We're an editorial team, not a shop, so product orders and shipping questions are best directed to the seller you bought from.
Send a messageSend us a message
Tell us what you found, and where you found it
Corrections to product write-ups, questions about ingredient terminology, and partnership proposals are all welcome. Please include the specific page URL when you're reporting a correction, and a short note on what's out of date. It saves a round of back-and-forth and helps us fix things faster.
We aim to reply to messages within two working days during normal business hours. Complex queries, such as a detailed correction on a product panel, may take a little longer because we verify the information before responding.
Office and working hours
Where the desk actually is
Address
Jl. Ir. H. Juanda No. 120, Lebakgede, Bandung, 40132, Indonesia
Opening hours
Monday to Friday, 09:00 to 18:00 WIB. Closed on public holidays.
Phone
+62 22 253 4257, during working hours
Email is usually the faster route for anything that includes a link or an attachment. For urgent corrections, email is preferred because it keeps the details in one thread. Messages that arrive outside office hours are read on the next working day.
Loose capsules and reference notes on the editorial table, Lebakgede.
Finding the office on Jl. Ir. H. Juanda
The editorial desk sits in Lebakgede, on the stretch of Jl. Ir. H. Juanda that runs through the north of Bandung. Visitors are welcome during working hours, though a short email first helps us keep the reference material on the table when you arrive.
Bring the page you were reading on screen or printed, and the passage that looked wrong. Corrections on ingredient names, capsule formats, and serving suggestions are the ones we handle most often.
What to send us, and what to send elsewhere
We read every message that reaches the desk. The list opposite is the honest split: the things an editorial team can fix, and the things only the seller or a qualified professional can answer.
Corrections
A wrong ingredient name, an outdated serving suggestion, a broken link, or a statement in a guide that no longer matches the panel on the product. Include the page URL and what should replace it.
Ingredient questions
Questions about how a term is used across our natural supplements for men guides, or why two brands describe a similar blend in different language. We explain terminology; we do not assess whether a formula suits you.
Partnership proposals
Content collaborations, product sample submissions for write-ups, and distribution enquiries from Indonesian retailers. Tell us what you make, the format, and where a reader could find it.
Orders and returns
We don't process orders and we don't handle returns. If a delivery, a payment, or a damaged item is the problem, contact the retailer or the brand you bought from and keep your order reference with them.
Personal health questions
We don't give individual advice on whether a specific supplement is right for you. A question about your own situation is a conversation for a qualified professional who can look at the whole picture.
How to write a correction we can act on quickly
Most corrections take two replies because the first one is missing the detail that lets us verify it. A short, specific message usually gets fixed the same week.
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Step 1
Copy the address of the page from your browser bar, then paste it into the message. The address tells us which guide, and which passage, you were reading.
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Step 2
Quote the sentence or the ingredient name that looks wrong, in the words currently on the page. A quote beats a description every time.
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Step 3
Say what it should read instead, and where you saw the correct version — the panel on the product you bought, the brand's own page, or the retailer listing.
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Step 4
Leave an email address you actually check. We reply once, with either the update or a question — we don't add you to anything.
The same structure works for ingredient terminology questions: page, quote, and the version you were expecting. It also helps for partnership proposals, where we usually ask which of our men's vitamin formulas guides you want to sit beside.
Before you write
The questions that reach the desk most often already have an answer on the site. A quick check here saves you a reply and usually answers it faster.
Can you tell me which supplement I should take?
No, and you should be wary of any editorial team that says yes. We write about ingredients, formats, and how labels differ between brands. The decision about what suits your own routine belongs with a qualified professional and, above all, with you.
Do you sell the products you write about?
We don't run a shop. This is an editorial resource covering natural supplements for men available in Indonesia, so orders, payments, and shipping all happen with the retailer or brand you bought from. We can only speak about the written guide itself.
How long does a reply usually take?
We aim to reply within two working days, Monday to Friday. A correction that needs checking against a product panel can take a little longer, because we verify before we change anything. If a week goes by with nothing in your inbox, resend the message — that usually means it landed in a spam folder rather than that we ignored it.
What do you do with the information I send?
Your name, email address, and message are kept so we can reply and, where a correction is applied, so we can say what changed. We don't use them for marketing and we don't pass them to third parties. The privacy policy sets out the full detail, and the cookie policy covers the small files this site sets when you browse.
Still unsure where your question belongs?
If it is about the wording of a guide, a correction, or a collaboration, send it here and we will route it. If it is about an order, a delivery, or your own situation, the retailer or a qualified professional is the right desk — and reaching them first is usually faster than reaching us.
Prefer to read first? The men's vitamin formulas guide and the ingredients glossary answer most terminology questions without any waiting.